At Yiwu Sasun Electrical Co.,Ltd., electric transformer manufacturers has gained a comprehensive development after years of efforts. Its quality has been significantly improved - From material procurement to testing prior to shipment, the entire production process is strictly executed by our professionals in compliance with the accepted international standards. Its design has gained greater market acceptance - it is designed based on the detailed market research and deep understanding of customer's requirements. These improvements have widened the application area of the product.
Our top priority is to build up confidence with the customers for our brand - Sasun Electrical. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.
We stick to the customer orientation strategy throughout the product life cycle through Sasun Electrical. Before conducting after-sales service, we analyze the customers' demands based on their actual condition and design a specific training for the after-sales team. Through the training, we cultivate a professional team to handle customer's demand with high-efficiency methods.