Yiwu Sasun Electrical Co.,Ltd.'s commitment to quality and performance is stressed in each phase of creating cable lugs, down to the materials we use. And ISO accreditation is essential for us because we rely on a reputation for consistently high quality. It tells every potential customer that we are serious about high standards and that every product that leaves any one of our facilities can be trusted.
Customer satisfaction is of central importance to Sasun Electrical. We strive to deliver this through operational excellence and continual improvement. We measure customer satisfaction in several ways such as post-service email survey and use these metrics to help ensure experiences that surprise and delight our customers. By frequently measuring customer satisfaction, we reduce the number of unsatisfied customers and prevent customer churn.
At Sasun Electrical, except for producing cable lugs and other series of products, we also provide superior customized service for each client. Just tell us the exact sizes, specifications or styles, we can make the products as you want.